|D. Rapid and reliable
Oracle E-Business suite Rollouts
rollout their corporate ERP systems to
standardize processes and applications
across the regions of operation. Often
these are of only limited success as
there is insufficient rigour in the rollout.
Or core team also has experience in global
implementations and Rollouts in various
capacities. We have learned from our
experience how to balance between enterprise
standardization and the need for flexibility
at the local level. This experience is
incorporated in our Global Template and
E. High quality Customization
and EAI services on Oracle E-Business
No ERP product fits
perfectly to any client’s requirement.
Customizations are the way to build such
client and industry specific requirements.
There are multiple approaches to building
custom solutions around ERP. While the
customization delivers the necessary
functionality, often they suffer from
performance and usability issues. This
is because the quality of design and
development of customization varies significantly
from the original product. Similar is
the case with integration, where a poorly
designed and built integration needs
excessive manual intervention and high
has in-depth product knowledge, expertise
of designing and developing very complex
customizations and integrations. With
that experience we assure the best-in-class
Customization and Integration solutions.
Having worked with Oracle Consulting
on various versions of the product, with
a deep insight on the evolving architectures,
our team can deliver high quality customizations
and integrations inline with the best
F. Smooth Upgrades
and Migrations on Oracle E-Business
ERP products are hardly
static, there are periodic point updates
or major releases. These releases could
be a rolled up bundle of fixes, or performance
enhancements or architecture changes
or new capabilities. Such upgrades need
careful evaluation, user and IT team
training if needed, consideration to
the new infrastructure requirements,
leveraging new functionalities but minimizing
the business interruption.
Upgrade services need
extensive technical and system management
capabilities along with functional knowledge.
Dakshah team has been involved in complex
upgrade engagements, and they can help
you with the smooth upgrade and migration
of your Oracle E-business suite.
G. Robust and
Stable Oracle E-Business suite Management
E-business suite is only half of the
story. Rapid return on your ERP investment
would accrue only if users get sufficient
support to make the most of the new system,
and the implemented system is managed
well. In the course of maintenance there
are often minor and major enhancements.
There are periods where priority support
is needed. Some of the business processes
depend heavily on the ERP and unavailability
of the system could mean loss of revenue.
Taking over the knowledge, managing the
knowledge of the systems and processes
and transferring it back to your team
is not simple to establish. It needs
experience in both the process and running
ERP management services under SLAs.
Dakshah brings the expertise to provide the following ERP Management Services, with proven methodologies.
These services cover,
- Level1 Helpdesk (Issue creation and tracking)
- Level2 Helpdesk (Functional Helpdesk)
- Level3 Helpdesk (Technical Helpdesk)
- Testing services (Manual / Automated testing including regression testing and cyclical testing)
The core team brings
in experience of managing the support
for highly complex and large Oracle EBS
environments. Who else would you trust
your Oracle E-Business system with?